Business Relationship Officer

Category: Jobs Published: Thursday, 08 November 2018

Our client a medium size insurance intermediary that is wholly owned by one of the motor motor assessor and a driving school  with  branches countrywide is seeking to employ a Business Relationship Officer to nurture and grow their business opportunities in existing key accounts and identify new sales opportunities while contributing towards the revenue growth of the entity.


 Key responsibilities

1. Analyze and profile client accounts based on performance, value and potential and generate periodic reports.

2. Determine the crucial needs of key clients and ensure that they receive first-class customer care and service.

3. Develop a strategy for managing key accounts and ensure its implementation.

4. Conduct regular customer satisfaction surveys and make necessary improvements for key accounts.

5. Develop pricing structures for key clients and take ownership of the credit ownership of the credit portfolio for the same.

6. Resolve disputes and maintain client relationships to promote client retention.

7. Conduct account reviews.

8. Recommend areas for uptake of new products/services.

9. Analyze and adapt new strategies to react to changing business trends.

10. Conduct client visits based on target prospects and generate sales reports as per established targets.

11. Supervise, mentor, coach and develop direct reports of a sales team.

12. Prepare and submit sales reports.


Minimum job requirements

1. University degree with a bias in business, marketing or insurance.

2. Certificate of Proficiency in insurance.

3. At least 3 years’ experience in Sales and Marketing in the insurance industry.( general and Medical)

4. In-depth knowledge and strong business networks.

5. Excellent communication skills, high integrity, team leadership  qualities and result oriented.



An agreed upon package of up to Kshs 40,000.00 with additional competitive gross commissions will be offered to the best candidates among other benefits.



Interested candidates who meet the above to submit their detailed and updated Curriculum Vitae as soon as possible through This email address is being protected from spambots. You need JavaScript enabled to view it. immediately

  First Come First Served

  Kindly Note:


This service is offered FREE to all candidates served including going through our interviews, employer’s interviews and even being offered this position during and after the process.


  HUBLINK is proud to be an Equal Opportunity Employer and Drug Free workplace.


 All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.